I SIGNED UP BUT I STILL CAN'T ACCESS THE CONTENT

Sometimes when you sign up on the iOS or Android app, it won't recognize you as a subscriber right away. If this is happening to you, please try the following steps to connect it to your app subscription:

• Log out of your account within the app.
• On the main sign-in screen, tap the appropriate option below at the very bottom of your screen:
• "Restore iTunes subscription" or “Link to an existing iTunes subscription" option on iOS
• "Link your existing Google Play subscription" for Android

Note: Do not attempt to log in; you need to sign out for these steps to work.